Refund Policy
7-Day Money-Back Guarantee
We stand behind the quality of our AI virtual staging service. If RoomStaging doesn't meet your expectations, we offer a simple refund policy.
You're eligible for a full refund if:
- Your refund request is submitted within 7 days of your initial purchase date.
- You've generated fewer than 10 images (or fewer than 5 for Basic plan subscribers).
- You haven't changed subscription plans during the 7-day period.
- Available once per customer.
How to Request a Refund
Email our support team at [email protected] with:
- Your account email
- Subscription details
- Brief reason for the refund request
Approved refunds are processed within 3-5 business days to your original payment method.
Important Notes
- Refunds are not available for automatic subscription renewals.
- After the 7-day period, all subscription fees are non-refundable.
- Canceling your subscription does not entitle you to a refund for unused time.